CORE VALUES
Reliable
- On time (15 minutes early) with a smile on your face
- Stable
- Consistent
- Lead By Example
Team Oriented
- Help others with their tasks when your tasks are done
- Everyone leaves together (no one left behind)
- Do what you say and say what you do
- Get along with everyone
Self Starter
- Organized and can prioritize what needs to be done
- Stay busy and on task with little direction
- Recognize issues and work to solve or bring to the attention of their team leader
Honest
- Own your mistakes
- Do the right thing (no cheating, lying, or stealing time, money, or product)
- Do what is in the best interest of the business
Pays Attention to Detail
- Finish what you start
- Continual customer & price list database management
- Eye for detail when detailing (repairs, defective items, stains, and items in pocket)
- Accuracy in inspection of clothes and ensure every item ends up in the right place and accounted for
Puts Customers First
- Answer the phone professionally and if you don’t have the answer, seek it out for the customer and follow up
- Greet the customer upon the entry (learn names and get the pick up items ready when you see them)
- Work to get a quick resolution with the customer’s best interest in mind when it comes to customer complaints
- Communicate with customers in their preferred mode of contact
FREE PICK‑UP & DELIVERY
Your time is extremely valuable. We understand that dropping off and picking up your dry cleaning is about the last thing you want to worry about. Let us handle it for you with our FREE Pick-Up and Delivery service to and from your home or office! Get your dry cleaning taken care of without the hassle!
Certifications & Awards
